Política de Recalled Products

Updated: December 18, 2025

ANBROZA™ maintains an absolute commitment to consumer safety and global technical compliance. Our Product Recall Policy establishes procedures to monitor risks, identify potential failures, respond to official alerts, and act swiftly and transparently in cases of voluntary or mandatory product recalls, whether by manufacturers, regulatory authorities, or internal analysis.

Upon identifying an environmentally affected product, ANBROZA conducts an immediate investigation, verifying the batch, origin, cause of the problem, severity of the risk, and impact on the consumer. If the recall is confirmed, customers are notified directly by email, official messages, or public announcements, receiving clear guidance on discontinuing use, safe return, replacement, or refund.

The recall involves structured steps: immediate removal of the product from the catalog, logistical blocking, communication with partners, dedicated customer service, and full cooperation with manufacturers and regulatory bodies. This ensures that risks are mitigated quickly, responsibly, and in accordance with international product safety legislation.

The consumer should immediately discontinue use upon receiving a recall notice, especially in cases of electrical risk, overheating, structural failure, possibility of electric shock, chemical risk, or operational instability. ANBROZA treats recalls with the utmost priority and transparency, reinforcing its commitment to safety, ethics, and brand trust.

International Safety Monitoring

In dropshipping, we monitor global suppliers, international alerts, and technical records that may indicate safety risks.

Recall Procedures in International Trade

In case of a recall of an internationally supplied item:

_ Immediate removal from the catalog

_ Notification to the customer

_ Instructions for return or discontinuation of use

_ Request for replacement from the supplier

_ Refund or new unit, according to regulations

Shared Responsibility

ANBROZA coordinates the procedure with the international manufacturer, ensuring that the customer receives an appropriate solution within global safety regulations.

Global Technical Compliance

All processes follow safety standards applicable to imported products.